DISCLAIMER

The information contained in this website is for general information purposes only. The information is provided by RPP Developments (Pty) Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, RPP Developments takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

 

PRIVACY POLICY

Introduction

We at RPP Developments respect your right to privacy.

Where we refer to “personal information”, it means “personal information” as defined in the Protection of Personal Information Act, 4 of 2013 (“POPI“). Personal information includes any information about a person that can be used to identify a person directly or indirectly. It includes information like a name, an identification number, location information, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person. POPI includes the personal information of juristic persons in its ambit – so we will protect the personal information of juristic persons in the same manner as any other person’s personal information.

Where applicable, this privacy policy applies in addition to any other agreement that you enter into with us.

For any comments or queries relating to this policy, please contact our Information Officer, Shane Walker at swalker@rpp.co.za

 

The personal information we collect

We collect, amongst others, the following personal information:

• personal details, such as your name, email address or telephone number;
• billing information, such as relevant payment information and VAT registration number; and
• legally required information, which includes any additional information that the law requires from us to verify your identity.

 

How we collect personal information

• Directly from you when you use our website or any of our services or if we request it from you.
• In limited instances, we collect personal information from third parties. We will only collect personal information this way where such information is publicly available or for legitimate business purposes.

 

Use of your personal information

We may use your personal information for any legitimate business purposes relating to our services and/or business activities. Some of the purposes for which we use your personal information include:

• responding to your queries posted on our website or emailed to us;
• onboarding you as a client and verifying your identity (as required by law);
• providing you with our services;
• referring you to other service providers with your consent;
• improving our website and services by analysing certain information collected and other related information;
• sending you information (in the form of our vacancy list and other property related information); and/or
• complying with our regulatory or other obligations.

 

Marketing

Our database consists of property brokers and property broking companies across the main centers of South Africa.  Vacancies in our various property holdings are communicated regularly to the brokers, through our email platform.

 

Sharing your personal information?

We will only share your personal information for purposes of providing services to you or any other legitimate business purpose relating to our business activities, including but not limited to, the protection of our or your rights, complaints, marketing, or enforcing any agreement between us.

Where required for our business operations, we may share your personal information with our service providers. We only share information with service providers after we enter into an agreement with the service provider to regulate the way in which the personal information will be secured.

Where the law requires us to do so, we may also share your personal information with third party service providers, agents, contractors, employees, law enforcement agencies or business affiliates. We will only share your personal information in these instances where it is necessary for us to do so and only to the extent that your personal information is needed for such third parties to perform their services or obligations.

 

Will we send your personal information trans-border?

We may transfer your information cross border for our legitimate business purposes, such as for securing property developments, in that country. All information transfers will comply with the applicable laws.

 

Security

We will take all reasonable steps to ensure that your personal information is protected. We protect and manage personal information that we hold about you by using electronic and computer safeguards like firewalls, data encryption, and physical and electronic access control to our buildings. We only authorize access to personal information to those employees who require it to fulfil their designated responsibilities.

 

Right to object

You may, on reasonable grounds, object to us using your personal information. If you object, we will stop using your personal information, except if the law allows its use.

 

Lodging a complaint

If you believe we are using your personal information unlawfully, please let us know first (on info@rpp.co.za or 011 244 8000). You may lodge a complaint to the Information Regulator (South Africa) with the following contact details:

• Website: https://www.justice.gov.za/inforeg/index.html.
• Address: SALU Building, 316 Thabo Sehume Street, Pretoria.
• Contact number: 012 406 4818.
• Fax number: 086 500 3351.
• Email: inforeg@justice.gov.za.

 

Quality and access to your personal information

We want to ensure that your personal information is accurate and up to date. You may ask us to correct any personal information that you think is inaccurate or request us to remove your information by sending an email to info@rpp.co.za.

You have the right to request us to provide you with personal information that we hold about you. You must contact us directly to do so or send an email to info@rpp.co.za.

 

Retention of Information

We retain personal information in accordance with the required retention periods in law or for legitimate business purposes. We may keep personal information indefinitely in a de-identified format for statistical purposes. This privacy policy also applies when we retain your personal information.

Security breach

We will report any security breach to the Information Regulator and to the individuals or companies involved. If you want to report any concerns about our privacy practices or if you suspect any breach regarding your personal information, kindly notify us by sending an email to info@rpp.co.za.